I've just made an order but I'd like to add something else, help!

Sorry, we're unable to make alterations to existing orders. You'll need to place a new order, however we are more than happy to refund postage if your original order hasn't already been dispatched.

Please note: We aim to dispatch all orders within 2 working days (Mon-Fri).


Can I change/cancel my order?

Unfortunately we cannot promise that it will be possible to change or cancel your order once it has been placed. Should you require further assistance on this, please do contact us at hello@islaandblake.com


Why haven't I received an order confirmation?

All orders receive two emails: one is an order confirmation to let you know we've received your order and the other is to give you a heads up that your order is on it's way.

If you haven't received these emails please double-check your Spam folder because they can sometimes end up there. If your email(s) aren't in your junk mail then you may have incorrectly entered your email address. If you think this is the case simply send an email to hello@islaandblake.com letting us know and we will resolve the issue for you.